Warranty Information
STANDARD LIMITED WARRANTY
Terms and Conditions
Power GPU, LLC (“PowerGPU”) expressly warrants to the original purchaser (“Client”) that Client’s Custom PC comes with, from the date of original purchase, a 3-year warranty for parts, and lifetime labor and support for Client’s Custom PC.
PowerGPU will: (1) at PowerGPU’s option, repair without charge, replace without charge, or refund any material defects in parts, materials, components, or workmanship, and (2) provide without charge technical support services specifically related to the repair or replacement of any material defects in parts, materials, components, or workmanship. PowerGPU will cover the cost of shipping to and from PowerGPU from any Client located within the United States, but the Client must use the original shipping boxes and packing materials PowerGPU used to ship the PC to the Client after purchase. If the Client does not have any of the shipping boxes or packing materials, the Client is responsible for covering the shipping cost and packaging. Clients shipping from outside the United States are responsible for the cost of shipping the PC to and from PowerGPU. PowerGPU will assist with assessing and repairing any damage or defects that may arise from the shipping process, but Client may be responsible for the cost of such repairs. Client shall follow all of PowerGPU’s return shipping instructions prior to shipping any items to PowerGPU for warranty repairs to prevent damage to the system.
PowerGPU’s obligation to repair or replace components or parts shall be limited to repair or replacement with the model or product that is available at the time of the repair or replacement and that is of the same likeness, kind, quality, and performance as the defective part or component. PowerGPU shall not be obligated to replace a defective part or component with a part or component that is of a superior likeness, kind, quality, or performance standard. In PowerGPU’s sole discretion, and at Client’s request, PowerGPU may replace the defective part with an upgraded part if Client consents to pay the difference in cost of the original part and the upgraded part.
To submit a warranty claim, contact us through the Technical Support page on our website.
Exclusions & Limitations
This Limited Warranty specifically excludes damage or defects that result from normal wear and tear, accident, neglect, misuse, user error, user modification, user installation, problems with electrical power, failure to perform preventive maintenance, or use that does not conform to the specifications given by the manufacturers of any component parts.
PowerGPU’s warranty does not cover software of any kind. This LimitedWarranty is void if bios settings are changed, any overclocking is done, ownership of the PC is transferred, or the client fails to follow instructions from technical support. Any repair or replacement performed by PowerGPU shall not extend the original three-year warranty period of this Standard Limited Warranty. PowerGPU is the sole and exclusive authorized provider of any warranty repairs or replacements.
THIS LIMITED WARRANTY IS AN EXPRESS WRITTEN WARRANTY AND THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT WITH RESPECT TO ANY OF POWERGPU’S PRODUCTS OR SERVICES, ALL SUCH IMPLIED WARRANTIES BEING SPECIFICALLY DISCLAIMED.
CLIENT’S EXCLUSIVE REMEDY AND POWERGPU’S ENTIRE LIABILITY FOR BREACH OF WARRANTY SHALL BE, AT POWERGPU’S SOLE DISCRETION, THE REPAIR OR REPLACEMENT OF A PC, OR IT’S COMPONENTS OR PARTS, THAT MANIFESTS A MATERIAL DEFECT IN PARTS, MATERIALS, COMPONENTS, OR WORKMANSHIP, OR A REFUND OF THE PURCHASE PRICE THEREOF AFTER THE PC IS RETURNED TO POWERGPU.
IN NO EVENT SHALL POWERGPU BE LIABLE TO CLIENT FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF PROFITS, REVENUE, OR DATA ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY, WHETHER IN CONTRACT, TORT, OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES ARE FORESEEABLE.
